Christopher Tolen, Psy.D.

Executive Director and Owner

Chris has been working with children, adolescents, young adults, and their families since 1991. He has worked with teens involved in gang activity in Los Angeles, with victims of crime, and with youth who were incarcerated in the Illinois Department of Corrections. He has also worked extensively with adolescents, young adults, and families in his private practice, in residential treatment centers, and in wilderness programs, where he provides individual, family, and group therapy and administers extensive psychological and psycho-sexual evaluations. He has helped many families throughout the nation assess and treat multiple disorders and addictions. After tens of thousands of hours of intervention and assessment, Chris developed a unique model and curriculum for youth and adults returning home from residential and/or wilderness treatment that has caught the attention of therapists, education consultants, and parents nationwide.

Chris has worked as the Director of Testing Director for RedCliff Ascent Wilderness Treatment and was the Executive Director for Medicine Wheel at Redcliff. For years, he has been completing psychological evaluations in wilderness programs, residential treatment centers, homes, and hospitals across the country. He is skilled at assessing personality, academic issues, and neuropsychological concerns. During his spare time, he provides psychological evaluations to individuals in wilderness and residential treatment programs across the country.

Chris is a Licensed Clinical Psychologist and completed his graduate training at Pepperdine University and The California School of Professional Psychology, earning two master’s degrees and a doctoral degree in Clinical Psychology. He is an expert in aftercare and transition and has presented his work on relapse prevention at national and regional conferences including NATSAP and IECA, regional school conferences, and parent training conferences in Illinois and California.

On a personal note, Chris, and his wife have been married since 1994. They have four children and together they live in Pleasant Grove, Utah. He enjoys coaching his sons’ little league teams, sports, traveling, and spending time with his family. He’s an avid BYU fan and during the fall season, you’re likely to find him in the LaVell Edwards stadium, cheering the BYU Cougar football team on to victory.


Heather Francis, LCSW

Regional Clinical Coordinator

Heather earned her Master’s degree in Clinical Social Work and has been working as a clinician since 1998. She has extensive experience working in Washington State hospitals with families in emergency situations who have been victims of crimes and trauma. She has worked with the Washington Court system as a representative for protection orders and developing safety plans for families in difficult situations. She has worked with teens as a juvenile probation officer in the Utah Department of Corrections. Heather has worked with children, adolescents, and families in her private practice in Sandy Utah while also working with Adults coming out of the Federal Penitentiary to transition to a drug-free lifestyle. She has been a Clinical Director for two separate residential facilities working directly with adolescents who have been placed away from their homes along with working directly in wilderness environments. She feels that her experience makes it easy to relate to transitioning families. She has worked with families in nearly every state as well as international families. She understands what it takes to set up healthy home environments.

Heather has a passion and skill for working with families and helping them brave uncharted waters. She has received additional training in Dialectical Behavioral Therapy and Treatment of Trauma to improve her skills in effectively helping families build and develop relationships of trust with a connection to friends, family and the community.

On a personal note, Heather was raised in South Jordan, Utah where she has enjoyed a connection with her large family who taught her to love spending time in nature. She currently resides in North Carolina where her love for the outdoors has continued to grow. Her hobbies include reading, creating beautiful things, traveling, kayaking, backpacking, cooking, and spending time with her husband and step daughter. She is always looking for ways she can support a greater cause and carries a strong sense of pride in everything she does.